Conditions for national delivery

Goods ordered on a working day are shipped within 24 hours. If you place an order before 12:30 p.m., we will ship on the same day (working day). It is possible to pick up the goods in person directly from our warehouse in Wroclaw from 7:00 a.m. to 4:00 p.m.

ASSMANN Distribution Sp. z o.o.
19 Szczecińska Street
54-517 Wrocław
Tel. 71 3267140

Costs of national delivery

Type of shipment	Order value below 2000 PLN net	Order value above 2000 PLN net	Order value above 7000 PLN net
Courier shipment up to 25 kg	1 parcel 20 zł net	FREE DELIVERY	FREE DELIVERY
Courier shipment over 25 kg*	1 parcel 35 zł net	FREE DELIVERY	FREE DELIVERY
Non-standard delivery**	80 PLN net	80 PLN net	FREE DELIVERY
Courier shipment half palette***	120 PLN net	120 PLN net	FREE DELIVERY
Courier shipment palette****	140 PLN net	140 PLN net	FREE DELIVERY

^{*Due to the introduction of a directive by the European Union:
Directive 90/269/EEC - concerning the manual handling of loads | Safety and Health at Work EU-OSHA (europa.eu)}

^{**A custom shipment is a shipment that meets one of the following conditions:
- the largest dimension is > 200 cm
- total dimension, i.e. (height + width + length) > 300 cm}

^{*** To each standing cabinet with base dimensions of 600/600 or 600/800 and hight 22U up to 42U inclusive we add transport costs of 120 PLN net, regardless of the order value (total invoice amount).}

^{**** To each standing cabinet with base dimensions of 800/800 or more, we charge transport costs of 140 PLN net, regardless of the order value (total invoice amount).}

^{Please contact our customer service department for more information on charges for the transport of network cabinets.}

^{Transport costs are added to the current invoice.}

Transport within Wrocław zone

We provide transport delivery services by our own transport within the city of Wroclaw. The delivery service to the agreed place does not include its unloading.

Cost of service: 60 zł netto

Costs and conditions of foreign delivery

Costs and terms of delivery outside the borders of Poland are agreed with the customer individually.

Complaints and returns

In case of external damage to the parcel, partial lack of it or other inconsistencies with the waybill, please describe this fact in the presence of the courier on the waybill. Additionally, it is necessary to prepare a damage report and report the situation by sending an e-mail to the following address: logistyka@assmann.pl

In case of any shortage of goods in the delivery or other discrepancies, please contact us immediately.

An absolute condition for considering a complaint is to inform our company about the damage or irregularities within 3 days of receipt of the shipment.